Community First

Accessibility Statement for Ashover Parish Council

Accessibility Statement for Ashover Parish Council

This accessibility statement applies to

Mandatory content and statements are in Italics

This website is run by Ashover Parish Council. We want as many people as possible to be able to use this website. For example, that means that you should be able to:-

  • Change colours, contrast levels and fonts
  • Navigate most of the website just using a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

1 File Formats

The website use's mainly PDF (Portable Document Format) file format which uses

Adobe Acrobat Reader which can be downloaded here

2 Controlling text and colours in your web browser

2.1 Change text size with zoom

Most web browsers let you increase and decrease the size of text, images, and other web page content with a "zoom" feature. Some browsers let you choose to zoom only the text size. To change the zoom in most browsers, press the following two keys at the same time:-

In Windows, Linux, and Chrome OS:

To zoom bigger: "Ctrl" and "+" keys

To zoom smaller: "Ctrl" and "-" keys

Mac OS:

To zoom bigger: "⌘" and "+" keys

To zoom smaller: "⌘" and "-" keys

Browsers provide specific guidance on different ways to change the page zoom or text-only zoom:-

Google Chrome - Change text, image, and video sizes (zoom)

Apple Safari - Zoom in on webpages

Mozilla Firefox - Font size and zoom

Opera - Zoom

Internet Explorer - Ease of access options

Microsoft Edge - Ease of Access in Microsoft Edge

2.2 Other text and colour changes

Some browsers provide functionality to set different aspects of font and colour in the default view.

Mozilla Firefox - Change the fonts and colours websites use

Opera - Look and feel > Fonts

Microsoft Internet Explorer - Ease of Access Options

Other text and colour settings are available in Reader View.

2.3 Reader View

Most browsers offer a "Reader View" or "Reading View" that shows just the main content; it gets rid of navigation, ads, etc. Some browsers let you set the text font, text size, text colour, background colour, and line spacing in Reader View.

Apple Safari - Hide ads when reading articles

Mozilla Firefox - Reader View for clutter-free web pages

Microsoft Edge - Change font style and size for Reading view in Microsoft Edge

3 How accessible is Ashover Parish Council website

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • you cannot skip to the main content when using a screen reader

Any documents produced by third parties but attached to our website may not be fully accessible. The website supports text to speech and the option to change font size, colour and background colour.

All of the documents produced by Ashover Parish Council after 23rd September 2020 will have headers, and in most cases a table of contents, making the navigation of documents easy to use and to find a specific item within our PDF documents.

We are not in a position to commit to a retrospective check of all Ashover Parish Council document issued before 23rd September 2018 however we will endeavour to bring the most used and latest documents to an accessible standard. The majority of documents produced by Ashover Parish Council after 23rd September 2018 are now in an accessible format.

4 What to do if you cannot access part of this website

If you need information off the website in a different format to what we provide, please Email:- or telephone; 01246 863018

We'll consider your request and get back to you within 5 working days, excluding public holidays, annual leave or absence of the Parish Clerk.

If you cannot view the map on our 'contact us' page, call 01246 863018 or email for directions.

5 Reporting accessibility problems with the website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, contact

the Clerk via email or telephone 01246 863018 and the matter will be discussed and investigated with the web site developer.

6 Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications) (NO. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (

7 Technical information about this website's accessibility

Ashover Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Website and Mobile Applications) (NO. 2) Accessibility Regulations 2018

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliance listed below.

8 Non accessible content

The content listed below is non-accessible for the following reasons.

Some pages may contain attachments which are not currently compliant, for example

older PDF files such as Meeting Minutes and Agendas published before 23September 2018. Content produced by third parties or using third party software. The AGAR is not in accessible format as it is produced by Ashover Parish Council but uses a template provided by a third party and does not lend itself to being accessible.

The content listed below is non-accessible for the following reasons.

8.1 Non-compliance with the accessibility regulations

  • Site is navigable via use of keyboard only, but will need to be used in conjunction with the appropriate accessibility software. All the highlighted tabs can be made prominent again by using the accessibility software.
    • Some PDF documents still don't include section headings. This does not meet criterion 4.1.2 (name, role, value). We are putting great effort into ensuring all our documents comply with

this as soon as possible.

Changes to this statement will made regularly as we strive to ensure as much accessibility as possible.

9 Disproportionate burden

9.1 Navigation and accessing information

There's no way to skip the repeated content in the page header (for example, a 'skip to main content' option) however this option is being looked into by the web developer.

9.2 Interactive tools

Some parts of this site link to or use content provided by other websites and these are not always accessible. Examples include:

  • Social share buttons
  • YouTube videos
  • Google Maps

We've assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when we review this statement at the annual council meeting.

10 Content that's not within the scope of the accessibility regulations

10.1 PDFs and other documents

Some of the older PDF documents, published before September 2018 are not currently in an accessible format and we have no plans to update these as a matter of course but if it is seen that some are requested on a regular basis then every effort will be made to make them accessible, this will be dependent on cost and time constraints

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services. For example, we do not plan to fix Calor Village of the Year documentation or Parish Plan 2006 etc.

Any new PDFs we publish will meet accessibility standards.

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact:-

Ashover Parish Clerk

Sports Pavilion

Milken Lane


S45 0BA

10.2 Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Changes to this statement will be made regularly as we strive to ensure as much accessibility as possible.

11 Preparation of this accessibility statement

This statement was prepared on 3rd September 2020. It was last reviewed on 3rd September 2020.

This website was last tested on 3rd September 2020 . The test was carried out by Parish Clerk and Finance Committee vice chair.

We used this approach to decide on a sample of pages to test using Web Accessibility Evaluation Tool

Last updated: Mon, 21 Sep 2020 17:35