Community First

Message from Neighbourhood Alert...

We have seen an increase recently in courier fraud related scams taking place across Derbyshire.

It has been reported that victims have been receiving parcels, containing high value goods - such as an iPhone, followed by a second uniformed courier arriving shortly after, stating that the parcel has been delivered in error and collecting it back. The fraudsters on all occasions have taken out mobile phone contracts using the victim's details, without their knowledge or consent.

If you receive a package you cannot remember ordering, do not hand it over if a courier requests you to. You should check their credentials and call the company that they represent, to check if they are legitimate, and if they aren't who they say they are then call the police.

The next step would be to contact the retailer as soon as you can and arrange for the package to be sent back.

If you are targeted by this scam, it's a good idea to tell your bank as your details could be compromised and you may be a victim of identity theft.

How to protect yourself against identity theft

If you want to protect yourself against identity fraud, Action Fraud recommends that you:

  • Shred anything with your name, address or financial details before throwing it away.
  • Do not reveal any security information - such as your password, login details or account numbers if you get an unsolicited email or call.
  • Call your bank on an official number if you get an unsolicited call.
  • Check your statements regularly and report any suspicious activity.
  • Put your bills and financial details in a safe place out of view.
  • Contact your bank if paper statements don't arrive (if you're expecting them).
  • Redirect your post via Royal Mail, for a least a year, if you move property.
  • Use a credit report checking service, to alert you to any key changes on your credit file.

What to do if you have fallen victim to this scam

We all make mistakes and these days the scams can be incredibly convincing. If you think you, or someone you know has been a victim of online fraud:

If you need to seek further advice you can contact us via one of the following methods:

  • Facebook: send us a private message to /DerbyshireConstabulary
  • Twitter: direct message our contact centre on @DerPolContact
  • Website: complete the online contact form www.derbyshire.police.uk/Contact-Us.
  • Phone: call us on 101.

Please share this warning with friends and family so we can prevent anyone from falling victim.

Posted: Tue, 05 Oct 2021 13:37 by Sara Atkinson

Tags: Press Releases